Quality, Materials & Compliance
Q: Are your custom plastic cups safe and FDA-certified?
A: Absolutely. Safety is our top priority. All our products are subjected to rigorous testing by Intertek and SGS, fully passing FDA and LFGB food-grade standards.
Q: What food-grade materials are used for your Yard Cups and drinkware?
A: We exclusively use 100% food-grade materials.
Standard Options: PET, PVC (commonly used for yard glasses), PETG, PP, PE, PS, and premium Tritan (popular for wine glasses).
Eco-Friendly Options: We are pioneering greener alternatives, offering materials like PLA (corn-starch, sugarcane bagasse), bamboo fiber, and wheat straw for sustainable purchasing requirements.
Customization (OEM/ODM & Branding)
Q: Do you offer OEM/ODM services and custom mold development?
A: Yes, we support 100% full customization. If you have a unique design file or physical sample, our R&D team can open new molds for you. Custom molding typically takes 30-40 days.
Q: What logo printing and branding options are available?
A: To maximize your brand visibility, we offer a comprehensive range of printing techniques, including:
Silk screen printing
Heat transfer printing (CMYK)
Offset & Pad printing
Shrink sleeve printing
UV printing
Samples, MOQ & Production Lead Times
Q: How can I request samples for quality evaluation?
A: We gladly provide free inventory samples to our B2B clients (courier costs are covered by the buyer via PayPal, Western Union, or T/T).
In-stock samples: Ready to ship within 2 days.
Custom branded samples: 5-7 days for silk printing; 15 days for heat transfer printing.
Q: What is the Minimum Order Quantity (MOQ) for bulk orders?
A: Our standard MOQ for most custom cups is 2,000 pcs. However, we maintain inventory for certain models-please consult our sales team if you require a smaller trial quantity.
Q: What is your standard lead time for mass production?
A: Standard mass production takes 25-30 days after deposit receipt and sample approval (for orders up to 100,000 pcs). Rush order options (10-15 days) are available for VIP clients and urgent campaigns upon advance discussion.
Shipping & Payment Terms
Q: Do you handle international shipping and logistics to North America?
A: Yes, we offer flexible shipping terms tailored to your procurement needs, including EXW,FOB China, CFR, DDU, and DDP (Door-to-Door). We partner with reliable forwarders to secure highly competitive freight rates and ensure stable, on-time delivery.
Q: What are your standard payment terms for B2B orders?
A: Our standard terms are:
T/T (Telegraphic Transfer): 50% deposit in advance, 50% balance before delivery.
L/C (Letter of Credit): At sight.
Other flexible terms are negotiable for long-term partners.